Shipping Policy

Last Updated: November 15, 2025

At Perla Margherita, we're committed to delivering natural elegance to your doorstep with care and transparency. As we partner with trusted suppliers and wholesalers to bring you feature fashion and beauty essentials, please review our shipping guidelines below.

Processing Time

Orders are typically processed and delivered within 2-5 business days after payment confirmation. During peak seasons or promotional periods, processing and delivering may take up to 7-10 business days. You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Time

We work with two premium supplier platforms to ensure quality fulfillment:

Standard Shipping:

  • Delivery Time: 2-5 business days (Depending on destination)
  • Tracking: Provided for all orders
  • Coverage: Only in USA (50 States and Washington DC)

Note: Delivery times are estimates and may vary due to customs clearance, holidays, or unforeseen circumstances beyond our control.

Shipping Rates

Our shipping rates are calculated based on your delivery destination and order specifications:

United States:

  • Standard Rate: $9.00 USD (Flat rate for most items)
  • Supplier-Specific Rates: $3.99 - $14.99 USD (Varies by product weight, dimensions, and suppliers)

Free Shipping Promotions: We occasionally offer free shipping on qualifying orders. Promotions will be clearly displayed on our website and at checkout.

Order Tracking

Once your order ships, you'll receive:

  • Shipping confirmation email with tracking number
  • Real-time tracking updates via our carrier partners
  • Estimated delivery date

You can track your order anytime through the link provided in your confirmation email.

Shipping Restrictions

We are not ship to:

  • P.O. Boxes
  • Military APO/FPO addresses
  • American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands

If your address cannot be serviced, you will be notified during checkout.

Multiple Partner Fulfillment

Because we partner with multiple trusted suppliers or wholesalers to curate our unique collection:

  • Orders containing items from different suppliers or wholesalers may arrive in separate packages
  • Each package will have its own tracking number
  • Delivery times may vary between packages

This allows us to offer you a diverse range of premium products while maintaining quality standards.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window:

  1. Check the tracking status for the latest updates
  2. Contact us at info@perlamargherita.com with your order number
  3. We will work with our carriers and partners to locate your package

For lost packages: We will initiate an investigation and work toward a resolution (Refund) once the carrier confirms the package(s) loss.

Incorrect or Incomplete Addresses

Please ensure your shipping address is complete and accurate:

  • We are not responsible for orders shipped to incorrect addresses provided by the customer
  • Address changes can only be made before the order ships—Contact us immediately if you need to update your address
  • Returned packages due to address errors may incur reshipping fees

Contact Us

For any shipping inquiries, please reach out:

  • Email: info@perlamargherita.com
  • Response Time: Within 24-48 hours (Daily working days)